Shipping Policy
1) âSellerâs shipping methodâ (tracking site: www.114track.com)
Free shipping but without full tracking service.Only offer tracking information for Picking up, exchange and leaving; NO more tracking information after leaving, arriving and delivery in destination country.
Pick up in china mainland, Exchange in post office, no more tracking information after leaving.
15-40 days to Asia, USA, Canada and most Europe countries; Full refund if 60 days no delivery after shipment.
30-90 days to Russia, Brazil and other countries; Full refund if 90 days no delivery after shipment.
Sometimes the delivery time will be delayed for some countries and address,please accept 60- 90 day for maximum delivery time. DON`T place a dispute before contacting us. Any customer who place the dispute without contacting, his or her name will be put into our customers black list, who can`t buy cheaper and good quality products in our stores any more.
Anyway, If you want to track your order with full information, please DON’T choose the âSeller’s Shipping Methodâ. You have to pay the extra small money for other shipping methods with full tracking information as followings:
2) China Post Air Mail / China Post Air Parcel — Shipping method with tracking.
8-12 days to USA, Canada and Europe.30-60 days to Brazil and Russia, sometimes will be delayed to 60-90 days. If this case, please wait for more days and leave us a message to extend the time for delivery confirmation.
3) Hongkong Post Air Mail / Hongkong Post Air Parcel / Sweden Post Air Mail / SIngapore Post AIr Mail — Shipping method with tracking.
Much faster than china post air mail but shipping cost a little more. if you need the package urgently, please choose the hongkong post air mail, just make the payment balance for the extra shipping.
4) DHL / UPS / FedEx / EMS — Shipping method with tracking.
Wholesale Shipping service, 3-7 days for delivery of DHL/UPS/FedEx, 7-25 days for EMS.
Quick Overview
The electronic cigarette is in fashion and convenient design.
High quality and novelty design make it a perfect option for you.
Product Description
Features:
E Smart Atomizer:
* Capacity : 1.0ml
* Battery compatible: almost all ego series battery
* Resistance : 2.1-2.8ohms
* Minimum 500 real puffs
* 50-80 refiling life
* Colors: Purple, blue, white, pink, red, black, stainless steel (choose siliver)
E Smart Battery:
* Capacity : 320mah
* Average Charging Time : 0.5~1.5 hours
* Average Puffs Per Charge : 500puffs
* Switch : Manual Button
* Input : DC 4.2V, 420 mA; output : 4.2v
* Technology : Lithium-ion (Li-ion)
* Colors: Purple, blue, white, pink, red, black, stainless steel (choose siliver)
We will send mix colors randomly for âMultiâ colors option without leaving a message for the particular colors and qty
Package Includes:
1 * e smart atomizer
1 * e smart battery
1 * usb charger
1 * blister packaging
We also sell electronic parts in each kits, pls contact us for any items you need 🙂
for more products, pls check for our store:
Tips: The EGO series have the battery power protection system, for the first time use, press the switch button five timesquickly, the battery will be unlocked, another five time’s press will lock the battery again.
Attention:
Please offer correct address for delivery:
Name: First name, Middle name, Last name all needed
Address:Room No., Unit, Building, Street, District, City, Province, Country, Post Code
Telephone:
Please allow 2-4 weeks for delivery. Your package will be shipped out 1-2 business days after purchase!
Valid for shipping by china post air mail only: No shipping to P.O. boxes.
No refund, may exchange within 7 days upon receiving, only if product is defective.
Free shipping but taxes not included. Also, we will declare very low value ($6–$8 ) for each package and it will be sent as âPersonal Giftsâ if sent by china post air mail.
We will send mix colors randomly for âMultiâ colors option without leaving a message for the particular colors and qty
Processing Promise:
We will ship your orders within 2 business days after the payment confirmed as Souness has almost all items in stock
Shipping promise:
China Post Air Mail
8-12 days to USA, Canada and Europe.
25-45 days to Brazil and Russia, sometimes will be delayed if bad weather happened. If this case, please wait for more days and leave us a message to extend the time for delivery confirmation.
Never give us bad feedback before you contact us.
HK Post Air Mail
Much faster than china post air mail but shipping cost a little more. if you need the package urgently, please place your order and choose the hong post air mail for the shipping, just need you to make the payment balance for the extra shipping.Your orders will be sent out via HK Post once this extra shipping cost paid.
DHL / UPS / FedEx / EMS
Wholesale Shipping service, 3-5 days for delivery.
Customs Promise:
We always declare low value for each package.
If the packages are detained by Customs after the shipment has been left the sellerâs country, we are willing to resend your orders as long as you can provide a new address, or we will give you full refund for your orders to ensure you lose nothing in the transaction.
Quality Promise:
We are Big Professional supplier on Ali Express for Electronic Cigarette,E Cig Clearomizers,EGO Batteries, E Cig Kits and accessories, every single item you will buy from Souness has been tested before shipping and we can guarantee the quality. We can provide best price,very best service as well, in all aspects. This is your best opportunity to directly access to the China Electronic Cigarette manufacture.
Returns & Feedback:
* We do our best to serve our customers the best that we can.
* We will refund you if you return the items within 7 days of your receipt of the items for any reason.
However, the buyer should make sure that the items returned are in their original conditions.
* If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
* Buyer will be responsible for the shipping fees to return the items.
* Your satisfaction and positive feedback is very important to us.
Please leave positive feedback and 5 stars if you are satisfied with our itemsand services.
* If you have any problems with our items or services, please feel freeto contact us first before you leave negative feedback.
We will do our best to solve any problems and provide you with the best customer service
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Name | Rating | Feedback |
---|
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.