Presale!Original HOMTOM HT7 Android 5.1 MTK6580A Smartphone 1G RAM 8G ROM 5.5 Inch 1280×720 Cell Phone 5MP 3G WCDMA Dual SIM

1.You could make payment via above payment methods.Payment must be made within 3days one placing orders;

2.Aliexpress will verify your payment within 24 hours one payment completed, and we will process your order once the process time is over;

3.If your order has been closed as security reasons, you can submit a claim to aliexpress for payment verification by mail;

4.The refund caused by order cancellation, refund agreement or Mediation will be process instantly and it may take 7-10 work days to reach your account;

Learn more about how ot pay for an order:http://help.aliexpress.com/pay_order.html

1.Singapore Post: Singapore Post is good for most customers, and it normally caused no custom duty, but it will take around 15-60days for the delivery.

Singapore post = Netherland Post

We are using Singapore post as default shipment for free shipping.When you choice Singapore post in your order, we might change to other similar post delivery without prior notification at our professional experience.For example, might change shipment to Netherland post or Singapore post.Sometimes Netherland post is faster and less custom problem.

2.DHL: DHL is faster and will take around 3-7days for most countries, but it may cause custom duty.

3.Other Express: We also might offer Singapore EMS, UPS, FedEx, TNT and so on for options.Please check the shipping ways for your country by select your country on the “shipping”.

4.Battery Declaration: Due to very strict Air Freight safety policy, each phone can include ONLY one battery and the battery must be installed.To avoid phone power on in shipment, we stick the insulation film on the contact metal patch of battery.Please must peel off the film in normal use.

1.Original declare:
All of our products are original brand new phone.
2.Ship time
Normally it will take 24 hours for Aliexpress system to verify payment.Then we normally can ship it in 24~48hours.
3.Shipping way:
1)Singapore Post: Singapore Post is good for most customers, and it normally caused no custom duty, but it will take around 15-60days for the delivery
We are using Singapore post as default for free shipping Concern delivery time and custom clearance issue, we might change to other similar post delivery without prior notification at our professional experience.For example, might change shipment to Netherland post instead of Singapore post.Sometimes Netherland post is faster and less custom problem.
2) DHL: DHL is faster and will take around 3-7days for most countries, but it may cause custom duty
3) Other Express: We also might offer Singapore EMS, UPS, FedEx, TNT and so on for options.Please check the shipping ways for your country by select your country on the “shipping”
4)Battery Declaration: Due to very strict Air Freight safety policy, each phone can include ONLY one battery and the battery must be installedTo avoid phone power on in shipment, we stick the insulation film on the contact metal patch of battery.Please must peel off the film in normal use
4.Accept package:
If seal has been broken, tampered with or removed, or package broken; please open parcel to check inside contents in presence of delivery people.Reject shipment if goods are lost or broken
In post office, please must check weight against the weight data on the package; normally we write real weight on the package.Reject the package if weight is obviously difference.Or ask post office to get ACT.After you sign receipt, open box to check inside content in front of post people, ask post people to get proof if content is difference or broken
5.Warranty:
1)Please inform us within 3 days with clear photos or video if you receive goods with problem.We can offer discount or full refund or replacement after confirm problem.We bear return shipping cost 12 usd.
2) Please inform us within 7 days with clear photos or video if you receive goods with problem.We can offer full refund or replacement after confirm problem.The returned freight charge is on customer, and we could offer $5 coupon as compensation.
3) After accept package within 7 days ~ 30 days, if product with problem, can get free maintenance, or replacement at cost 20~60usd if get some scratches or other can’t removed marking.The returned freight charge is on customer, we bear shipping back cost from us to you.
4)After accept package within 1 month ~ 6 months, if product with problem, can get free maintenance.Customer bear two way shipping cost
5)After accept package within 6 month ~ 24 months, can offer maintenance at customer’s cost.Customer pays our labor cost 15usd + repair cost.Also bear two way shipping cost
6)All accessories will be fully inspected before shipment, and warranty is 1 month
7)Free gifts don’t get any warranty, if any quality problem within 3 days, can send replacement in next order
8)Promotion products only offer replacement or maintenance
9)Artificial damages, include screen dropped or broken, scratches and some other problems incurs by abused, is out of free warranty, customer need to pay freight and repair cost
10)For mobile phone, most problems might be related with firmware, if you install any 3rd party firmware without our permission, will be lost free warranty
Note:All warranty rules follow the relevant manufacturers warranty rules, for details, please go to the official website of manufacturer.
Consumables (for example the battery) not included in the free reparing (warranty) scope.
And pls send the form to our Repair specialist email box before you send the products back.
6.Custom duty:
We are not responsible for any delays caused by custom clearance.Also it is customer’s responsible for any custom duties, taxes or other costs related with custom clearance.DHL might also charge commission and warehouse cost related with custom clearance.
If you have any requirement for custom invoice, must mention in order message or inform us before place order, otherwise, we will make declaration per our experience.
7.Feedback
Per our warranty terms, after customer receive goods, If you confirm order delivery and leave 5 star feedback in 3 or 7 days, can get extra warranty time as below
Leave 5 stars feedback in 3 days; add extra 6 months free warranty time, total free warranty time is 12 months
Leave 5 stars feedback in 7 days; add extra 3 months free warranty time, total free warranty time is 9 months
In other case, it’s default 6 months free warranty time

1.How to track the order:
Usually you can keep track of your package on: 17track.net
2.About DHL Delivery:
In our listed price in aliexpress store, don’t include DHL remote cost, custom duty, or any commission charged by dhl for custom clearance or warehouse storage cost. If you choice DHL delivery, Please verify your address if any remote cost via below guide
Leave your name,detail address,include city,street,postal code
And maybe subject to duty
If it’s remote, then you can take below action: raslist.dhl.com/jsp/first.jsp
3.About Network bands
1)All our Smartphone Unlocked for Worldwide use, But please check if your local area network is compatible with our phones, you can check this link: “maps.mobileworldlive.com” to see the Network Frequency for your country, please confirm with your carriers or providers before you purchase this item
2)Most dual sim cell phone only one sim slot support 3G WCDMA network.
3)If your Smartphone (MTK platform) signal instability, Please refer to the following link method operation
4.About bad pixel point
We’ll check all the phone screen,As far as possible to avoid dead piexel point.But we can’t confirm the phone without dead pixel point absolute.So we can’t accept the refund because bad pixel,if you want refund,you should pay the postage.