After sale service
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365 days warranty!Our shop has been paid 30000RMB good faith margin to Aliexpress,so buy with confidence!
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If you received the item with problem,Pls inform us within 7 days with clear photos or video,We can offer or replacement after the problem confirmed. Buyer bear the return freight and we bear the shipping cost for resending to you.
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Artificial damage (screen dropped or broken,scratches etc)is out of warranty.
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Within 12 months if product with problem,you can get free maintenance.Buyer bear the freight back and forth.
GOOD NEWS!
Now Original OnePlus Two begun to accept presale.Pls click the following Picture to view.
Original Oneplus One Cell Phone Main Features:
– Quacomm MSM8974AC Quad Core 2.5GHz
– 3GB RAM 16GB/64GB ROM
– Android 4.4 OS CyanogenMod 11.0 (Multi-language)
– 5.5 inch IPS 1920x1080P Touch Screen
– Dual Cameras Front 5.0MP + Back 13.0MP
– 2G GSM : 850 / 900 / 1800 / 1900 MHz
- 3G WCDMA : 2100 / 1900 / 850 / 900 MHz
- 4G FDD-LTE: 2100/1800/2600 MHz TD-LTE: 2570-2620/1880-1920/2300-2400
package list
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1 x oneplus one phone
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1 x Built-in 3100mAh Battery
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1 x User Manual
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1 x USB Cable
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1 x Charger
>>Free gifts for you
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Plug Adapter x 1PCS(EU/UK/AU/NZ Plug Adapter,according to your country or leave us a message)
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Creativity I LOVE YOU Metal Keychain x 1 Pair or Foot Bottle Openner Metal Keychain x 1PCS
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Universal SD Card Reader x 1PCS
>>Notice:
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Please don’t upgrade your phone’s software and change the firmware,othewise we will not take any responsibility.
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we will open the original box to check the phone and install Multi-language ROM (Custom ROM) and Google play store,If you have special requests about the original box,please leave us a message.
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We can’t guarantee (we believe that mobile phone manufacturers can not guarantee,too)the Multi-language ROM without bugs and all languages translation completely (100%).
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Any memory all can’t 100% full (eg. the phone have 8GB ROM, but only show about 7GB), this is normal.
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Please check this phone’s networks frequency and your country mobile phone networks frequency,whether it can working in your country, before you place an order.otherwise we will not take any responsibility.
Payment
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We recommend use Alipay,and all major credit cards are accepted though secure payment processor Escrow.
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When you do payment by Escrow, your money is deposited securely in your account. Money is only released to us after you confirm delivery.
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For security reasons, we will only ship orders to the delivery address you confirmed with Aliexpress.
About Shipment
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Worldwide shipping,Except some countries and APO/FPO.
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Singapore Post is good for most customers,no custom duty normally,but it will takes about15-60 days,DHL UPS is fast delivery(takes about 3-8 days),but it may cause custom duty.But all of them are depending on the country of delivery.
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We are using Singapore Post as default for free shipping,and item will shipped out within 5 days after order payment has been verified.
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We don’t bear any Custom Duty and Extra Charge for Remote Area.We will declare the real price on the invoice,if there have custom duty and import tax,you should pay it.
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Pls open the parcel in the presence of post officer,if the parcel has been damaged or empty,pls ask the post office to provide official document.
Warranty and Guarantee
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We provide 365 days warranty,so buy with confidence!
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If you received the item with problem,Pls inform us within 7 days with clear photos or video,We can offer full refund or replacement after the problem confirmed. buyer bear the return freight and we bear the shipping cost for resending to you.
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Within 12 months if product with problem,you can get free maintenance.Buyer bear the freight back and forth.
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Within 12~24 months if product with problem, we can offer maintenance service,buyer should pay our labor costs 15USD + the costs of replace accessories.Buyer bear the freight back and forth.
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Artificial damage (screen dropped or broken,scratches etc)is out of warranty.
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All accessories has been inspected before shipment,and warranty period is 30 days.
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Free gift no warranty.
Feedback
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If you are satisfied with our items and service,please leave us positive feedback and 5 stars as encouragement.
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If you have any problems about our items and service,please do not hesitate and feel free to contact us before you leave negative feedback.We will do our best to solve any problem and provide the best customer service for you.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
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3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
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- Upon clicking you will be asked to get registered. Do it and wait for the reply.