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1. We ship to Alixepress’s address only. Please make sure your address in Aliexpress is matched with your shipping address before you pay.
2. All phones are gone through strictly test before shipment.
3. Usually we will ship phones to you by Sweden Post, Singapore Post for free shipping. And we will ship it out within 3 business days after your payment is confirmed by aliexpress.
4. If you haven’t received the item on the delivery time or if you have any questions, please contact us, we will reply to you within one business day.
12 months warranty, buy with confidence!
1. 12 months manufacturer’s limited warranty for defective items (excluding items damaged or misused after receipt).
2. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not give you refund.
3. All returned items must be in the original packaging.
4. Return shipping fee is paid by buyer.
1. Your feedback is very important to us and all buyers. Please take a few seconds to leave a great feedback if you are satisfied with our product and service.
2. We always offer the lowest price for best goods and service to you.
3. Please contact us before leaving neutral (3 stars) or negative (1-2 stars) feedback. We will try our best to solve the problem and let you a happy shopping here. Thank you!
1. All messages and emails will be answered within 1 business day.
2. If you do not receive our reply, please kindly re-sent to me and we will reply to you as soon as possible.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.