Original Doogee

X5 OS : Android OS 5.1
Language: Multi language
CPU: MTK6580 Quad Core
Screen Size: 5.0 inch
Resolution: 1280*720 pixels
Storage: 1GB RAM 8GB ROM
Rear Camera: 5.0MP
Front Camera: 2.0MP
SIM Card: Dual SIM,dual standby
Battery: 2400mAh Battery
Storage Extend: Support 32GB
Network:2G: GSM 850/900/1800/1900MHz
3G: WCDMA 850/1900/2100MHz
Package Contents: 1 * cell phone
0 * charger
1 * Micro USB Cable
1 * Battery
1 * User Manual

X5 pro OS : Android OS 5.1
Language: Multi language
CPU: MT6735 Quad Core
Screen Size: 5.0 inch
Resolution: 1280*720 pixels
Storage: 2GB RAM 16GB ROM
Rear Camera: 5.0MP
Front Camera: 2.0MP
SIM Card: Dual SIM,dual standby
Battery: 2400mAh Battery
Storage Extend: Support 32GB
Network: 2G:GSM850/900/1800/1900MHz
3G: WCDMA 900/2100MHz 4G:FDD-LTE Band 1/3/7/8/20
Package Contents: 1 * cell phone
0 * charger
1 * Micro USB Cable
1 * Battery
1 * User Manual

Basic Information

Model

Doogee X5(X5 Pro)

Time To Market

2015 July 25th

OS

Android 5.1

CPU

MTK6580 Quad Core (MTK6735 Quad Core)

GPU

MALI

SIM Card

2 SIM Card Dual-Bands

Play Store

Yes

Li-Polymer

2400mAh

Memory Capacity

RAM

1GB(2GB)

ROM

8GB (16GB) The actual available internal phone storage may differ depending on the software configuration of your phone.Storage can be checked in our antutu photos and it’s less than specification data. We can’t accept dispute for ROM / RAM data difference.

Max.

Support TF card up to 32GB

Connectivity

Cellular and wireless

2G

3G

Bluetooth

Yes

WLAN

Yes

FM Radio

Yes, earphone needed

GPS

Yes,built in, also support A-GPS

OTG

Screen

Display

5.0 Inch

Resolution

1280*720 pixels

Multitouch

Yes

Pixel Density

300ppi

Camera

Front camera

2.0MP

Back camera

5.0MP

Multimedia

Audio format

MP3, WAV,etc

Video format

3GP, MP4, AVI,etc

Picture format

JPEG,GIF, BMP, PNG.etc

Sensors

G-sensor

Yes

Electronic Compass

Yes

Light sensor

Yes

Package Contents

1x cell phone

0*charger

1 x Micro USB Cable

1 x Battery

1 x User Manual

1.You could make payment via above payment methods. Payment must be made within 3days one placing orders.

2.Aliexpress will verify your payment within 24 hours one payment completed, and we will process your order once the process time is over.

3.If your order has been closed as security reasons, you can submit a claim to aliexpress for payment verification by mail;
Buyer at aliexpress.com

4.The refund caused by order cancellation, refund agreement or Mediation will be process instantly and it may take 7-10 work days to reach your account.
Learn more about how ot pay for an order:

We usually declare android phone for $30 by default as gift ; If you have special request please leave messages in the order.

Details

DHL

SG Post

NL Post

Delivery time

3~8 Ddays

15~60 Days

10~40 Days

Battery

Yes

Yes

Yes

Battery Declaration: Due to very strict Air Freight safety policy, each phone can include ONLY ONE battery. To avoid phone power in shipment, we stick the insulation film on contact metal patch of battery. Please must peel off the film in normal use.

We provide 6 months warranty for all the products except accessories

within 7 days

7-30 Days

1-6 Months

6-24 Months

Inform us within 7 days with clear photos or video if you receive goods with problem. We can offer discount or full refund or replacement after confirm problem. We bear return shipping cost 12 usd or $5 coupon as compensation.

can get free maintenance, or replacement at cost 20~60usd if get some scratches or other can’t removed marking. The returned freight charge is on customer, we bear shipping back cost from us to you.

can get free maintenance. Customer bear two way shipping cost.

Customer pays our labor cost 15usd+ repair cost. Also bear two way shipping cost.

1.Free gifts don’t get any warranty, if any quality problem within 3 days, can send replacement in next order.

2.Promotion products only offer replacement or maintenance.

3.Artificial damages, include screen dropped or broken, scratches and some other problems incurs by abused,is out of free warranty, customer need to pay freight and repair cost.

1.How to track the order

Usually you can keep track of your package on through the tracking number.

2.About DHL remote area

In our listed price in aliexpress store, don’t include DHL remote cost, you can check it from the official website:
if it is remote area, pay remote area cost 30 usd or contact us to change the shipping method.

3.About Network bands

1).All our Smartphone Unlocked for Worldwide use, But please check if your local area network is compatible with our phones, you can check this link: “maps.mobileworldlive.com” to see the Network Frequency for your country, please confirm with your carriers or providers before you purchase this item.
2).Most dual sim mobile phone only one sim slot support 3G WCDMA network.

4.Can not boot

1). peal off the film on the battery;
2). hold “power button” up to 5s;
3). Battery might drained/with low voltage, please recharge for at least 10 minutes or long press the
power key for second,then full charge it.
4). Remove battery,then insert it, power on;
5). charge the phone or Charge the battery by Universal charger;
6). Maybe battery and mobile phone contact too loose;
7). Maybe Metal contact surface is dirty or oxidized.

5.Why is the ROM less then 4G/16G/32G

1).The device’s storage capacity shown on the box and in any advertisements is it’s total storage capacity and in fact exist in the device. The total storage capacity is divided into internal storage and device storage. Part of the capa-city is used to make sure your device is running at optimal performance levels.
2).The hardware manufacturers use 1000B as 1G, but the software vendor use the 1024B as 1G, so the 4G ROM will less then 4GB.

6.Can’t recognize SIM card or the Signal instability

1).Don’t remove SIM card or TF card when phone is on! Otherwise might break your phone!;
2).Please check the IMEI number exists;
3).Root your phone, Use “mobile uncle tool” enter to band mode, and choose all the available bands;
4).Maybe you flashed the Custom firmware, or flash the GSM version ROM to WCDMA version phone;
5).Install the latest firmware from official site or connect our services;

7.when turn on the camera, it shows “unable to connect”

1).Please restart the phone at first, if not solved, you need install the latest firmware from the official website

8.About upgrade

All the lenovo/ZTE/Huawei/Xiaomi/Amoi phone produced in China Only have English and Chinese,If you upgrade, your phone will lose Spanish,Russian and other language,So we removed this function.

About Feedback
Your satisfaction and positive feedback is very important to us.

Please leave POSITIVE feedback and 5 STARS if you are satisified with our items and services.

If you have any dissatisfaction,please give us the opportunity to solve the problem before leave us a feedback.We will do our best to solve your problem and provide you with the best customer services.