About Coolpad
1. Company Profile: Founded in 1993, listed on the main board of HKSE in 2004 (code: 02369) One of the first manufacturers focused on Smartphone research and sales. Closely cooperate with carriers to provide innovative, differentiated and high-quality solutions. So far, 5 R&D institutes have been set up in Shenzhen, Beijing, Nanjing, Xi AN, Dongguan, Hefei with more than 2000 researchers. More than 80 products launched annually. International sales system has been set up covering China main land, North America, Europe, Taiwan and India. Integrated modern supply chain system has been formed in Shenzhen and Dongguan with the annual production of 60 million.
2. Brand History: Coolpad is one of the top smartphone brands in China. Designed and established by Yulong Computer Telecommunication Scientific (Shenzhen) Co., Ltd. (“Yulong Telecommunications”), Coolpad has been in the wireless communications industry for over 20 years and has helped pioneer the production of premier smartphones. Founded in April 1993, Yulong Telecommunications is a wholly owned subsidiary of the Coolpad group; a publicly traded company based in Hong Kong and listed on the HKEx (stock trade code: 2369) in 2004. As the inventor of the dual-mode and dual-standby handset, Yulong Telecommunications set the standard for high-end cellular devices in China and other Asian countries. With 6 R&D facilities worldwide, the company continues to invest heavily in developing innovative cellular, wireless, and mobile technologies. Coolpad has become one of the top cellular device manufacturers in the world and was recently ranked 7th largest smartphone vendor by IDC. Yulong Coolpad has been recognized through many industry accolades, including a recent ranking of #342 on the China Fortune 500 company in the annual 2013 list by FORTUNE 500 CHINA Magazine, and ranking of 47th on the China top 100 Electronics & Info Enterprises list. Coolpad has built a strong network of cloud computing, online application stores, and responsive customer service, attracting and keeping an ever-growing customer base.
3. Vision: Become a global leader in wirelessdata terminal
Specification:
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1. Note: This Android OS Phone is designed only to work with the current Android OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
2. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device.
Due to package variations from suppliers, the accessories customers receive may be different from the images displayed.
1.We will send the correct Plug Adapter that suitable for the Country in the shipping address:
Europe Plug Adapter (2 Pin Round Pin): Europe countries, Africa, Middle East |
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USA Plug Adapter (2 Pin Flat Pin): United States, South America, Caribbean, Canada, Japan, Korea, Philippines, Thailand and Taiwan |
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Australia/New Zealand 2 Pin Plug Adapter: Australia, New Zealand, Argentina |
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UK Plug Adapter (3 Pin Flat Pin): England, Ireland, Scotland, Hong Kong, Pakistan, Singapore, Malaysia, Vietnam, Maldives and Qatar |
Due to package variations from suppliers, the accessories customers receive may be different from the images displayed.
2. Shipping
1. Items will be shipped timely after the payment vertification.
2. Items will only ship to the order addresses you fill in, the order address you give us MUST MATCH your Shipping address.
3. The package shown is not the actual item and is for your reference only because sometime the package will be changed by our maker.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
5. If you have not received your shipment within 35 days after payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. All we want is customer satisfaction.
6. Due to stock status and time differences. We will choose to ship your item from our first available warehouse for fast delivery.
7. Please log in your account frequently to keep contact with buyers before shipment.
3. Status of Delivery Time
4. Feedback
Our growing depends on your support, so please leave us a positive feedback if you are satisfied with our product.
If you have any question, please contact us before you leave a negative feedback and dispute, we will solve the problems at the earliest time.
We will answer emails within 24 hours; you can also leave a message in the Message Center.
5. Warranty
1. One year warranty under proper installation and usage
2. Within warranty period, we will repair the units foe your free of charge. (Exchange of touch screen or LCD should be charged)
3. After warranty period, we will charge only for part
4. We only accept a refund or a replacement that buyer have proved to be the seller responsibility.
5. We do not accept buyer cancel the order after their item has been shipped out.
6. About SUNSKY
Shenzhen SUNSKY Technology Limited is a leading wholesaler of electronic products specializing in mobile phone accessories, computer peripherals, game accessories, and Home & Outdoor gadgets. Our company headquarter is located in Shenzhen, China.
Shenzhen SUNSKY Technology Limited is a wholly-owned subsidiary of Oaken Technology Group Limited, which operates numerous electronics factories.
7. Our Team
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
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3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
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