After-sales
1.Please give us the opportunity to resolve any problem. We understand the concerns and frustrations you might have, and will try our best to resolve the issues.Please contact us before leaving any negative feedback or open any dispute.We care about our valued customers, and will always try to help you. So if you have any problems, please feel free to contact us
2..We are not responsible for any accidents, delays or other issue that are the responsibility of the shipping service.
3..In order to ensure you receive you order tax free upon import, we will declare it as a GIFT’ with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules.
4.Any import charges or fees are the buyer’s responsibility.
Delivery time is approx. 7 to 15 business days (excluded Saturday & Sunday, Public
Holiday) to most US/UK/AU destinations .
5.Please contact us if you don’t receive it over above 4 weeks, we will solve this problem in a very short time.
6.For item’s safety, insurance is highly recommended.
7.All our items will be shipped to buyer’s Wholesales Alibaba address please confirms your address on Alibaba before you bid. Please make sure the shipping address is correct. We are not responsible for any wrong or undeliverable addresses.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.