Shipping Policy
We need 1-7 days to prepare the items
Please make sure your address is correct before order, we are not responsible for any wrong address!
Russian customer need to fill your full name in contact name to avoid the inconvenience of delivery in your country.(it is very important)
We will ship it by Epacket or China Post Air Mail , the deivery time depends on the destination(post in your country) and other factors, it may take up to 45 days. If you haven’t received the items after 35 days,please contact us, we’ll investigate and solve the problem on time;
To avoid tax, parcel will be sent as Gift , buyer should be responsible for any customs Tax or VAT charged(We will fill low declared value in the customs declaration,but some time the customs will inspect random and recount the value)
If you ask for additional express service such as DHL,FEDEX UPS ARAMEX AND EMS ,the freight is on you.
Return Policy
We promise the item is the same as the description.
if you no longer want the item or you purchased the wrong item and want to send it back , you should pay for Round-trip freight
all returned merchandise must be in original factory condition (yes this includes the box and everything).
When returning the item please include the following :
A: ALIEXPRESS buyers ID name
B:reason for returning the item
Refund (Resend) Policy
1.If the items can not be arrival in deadline , we refund full money to you . 2.if you get wrong items,please don’t give us any feedback,we will refund full money to you or resend items to you. 3.if the items was damaged in shipment, please send us the picture of the damage ,we will refund full money to you or resend items to you .
Feedback
We strive for your 100% satisfaction.Your positive feedback is very import to us .Please leave 5-star positive feedback if you are satisfied with our items services and shipment .If you have any problem ,please feel free to contact us.Negative feedback and dispute can not solve any problem but we can try our best to find the way out through our communication . We will provide you with the best service
Contact Us
Any detail requirement please email us,we will reply to you in 24 hours and try our best to meet your demand.
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