About Delivery:
1. Estimated Delivery Time: The Estimated Delivery Time to different country are different. So for detail please see Shipping & payment in the Navigation bar. But it maybe take 10-20 days longer than the estimated delivery time in the peak season. If you not received your parcel over the longest estimated time 5-10 days, please contact us. We will reply you within 24 hours.
Please note that, Don’t open any dispute before contact us. We can solved all the problems friendly.
2. All of the parcels we sent out are with tracing number. If ships via China post air mail. Usually 6-10 days after the seller ships out the product, you can track the shipping information in this website easily. http://www.17track.net/index_en.shtml.
3. Can I choose a faster express delivery with some discount ?
Certainly yes, If you require faster shipping, You also can choose DHL, EMS, UPS, Fedex, TNT and so on. We already offered the express charge 50-60% off for you in our shop express price system.
4. If ship via DHL, UPS, Fedex, TNT , while your address is in Remote Area, Please contact us before you place the order. Because an extended area surcharge will apply to the export shipment.
5. We won’t take the responsibility for your customs tax or import tax something like that. But don’t worry about that , because it is small orders. According to our data statistics, 93.55% packages won’t face custom duty and import tax. Anyhow, In order to let you receive it with free import tax, we will declare it as GIFT with lower value. It will not reflect the total price you paid or the market value of the product. Different country with different tariff rules. Any import charges or fee are the buyer’s responsibility. We will make legal effort to help you to minimize or avoid any GST or V.A.T. or other Import Taxes at your side.
About Replacement &Refund:
1. All of the items we selling are top quality from China, they are brand new and factory sealed. All of the factory have a strict quality control system. Anyhow, if you have received a defective item or item is damaged during transport, please contact us within 5 days via Aliexpress system. Please sent us a picture to prove the defect or damaged. We will resent you a replacement item after we confirm the damage.
Please note that, Don’t open any dispute before contact us. We can solved all the problems friendly.
2. If you want to return the Product and refund to you. The buyer return the goods to us and responsible for return shipping cost, After we receive the goods, we will resend a new one to the buyrer, shipping cost on us, Or refund.
About Feedback:
1. Customer satisfactory is most important for us. We always do best to let you rate us a 5 star positive feedback. Please don’t rate bad feedback to us before contact us. The rating is very important to us. We can solved all the problems friendly. we will answer all emails within 24 hours Monday to Sturday.
2. If you feel unhappy about the transaction, please contact us before leaving any type of feedback. Negative feedback does not solve anything. We are always willing to work things out,thank you!
Other Service:
1. We can do drop shipping and wholesale. Please contact me via trademanager or system mail.
2. All the inquiries will be answered within 24 hours!
3. Shipment will be made in time after strict inspection from the factory, usually 48 hours is ok!
4. We will offer you the track number after shipment on time!
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Name | Rating | Feedback |
---|
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.