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Item Show H.264 Video Surveillance Camera 36 IR Night Vision Waterproof Security
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Package Includes 1 x 1200TVL Camera with Bracket 1 x Screws package |
Customer service
- Our customer service will provide you with high quality service, If you have any questions, please feel free to contact us.
- If you have any questions in the process of configuring IP camera, we can provide remote service via Teamviewer software.
- Work time: Monday to Friday; Beijing time: 9:00 am – 18:30 pm.
Shipment
- All products are original, only open it for test.
- Orders processed within 7 days after payment is made and verification.
- We will arrange the shipment according to the address the buyer provided,We do not accept P.O.Box addresses, and only accept a physical addresses, So please confirm and check the address details you filled when purchase.
- Service Transit Time is provided by the carrier, weekends and holidays are excludes, so the shipping time may be longer than we promised, particularly during the holiday season, so please be patient.
- Any tracking information updated will inform you in time, you can also get the tracking information from official website.
- The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Return&Refund
- If you have returned the product to us, Please provide the effectively tracking number to us.
- All returned items must be in the original packaging and condition.the return policy dose not cover accidental damage due to misuse, abuse or improper case.
- If the orders haven’t arrived in time, please contact us, we will arrange a reshipment or a refund for you.
- If you want refund, please contact with our customer service and don’t open a dispute directly.
Warranty
- Item comes with 1 year warranty, against any manufacturer defects, we provide replacement service for defective cameras.
Feedback
- Feedback is very important for us, we strive for 100% satisfaction, if you have any questions or problems, please contact us first , we will solve it quickly and in the best way.
- Please leave us positive feedback and give all 5 stars if you are satisfied with our products, your highly recommend is our motivate to move further, we will really appreciate your time if you left positive feedback.
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
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3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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