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Item Description—>Item Presentation—>Installation Diagram—>Item Testing—>Related Products—>About Shipment—>Return & Refund—>Questions & Answers.
Packing List:
1 roll *5m 3528 LED strip, 60 led/m, non-waterproof
1 pc * IR remote controller (CR2025 battery not included)
1 pc * 12V 2A power adapter (EU/US/UK/AU)
Product Features:
1.This product is non-waterproof. If you need 3528 waterproof strip, please click here to buy.
2.3528 RGB strip has 100 red diodes, 100 green diodes and 100 blue diodes which can’t change color. RGB strips are soldered by 0.5 meters small strips.
3.3528 RGB strip has 4 wires. Each 0.5 meters can be cut.
4.Red, green, blue, yellow, white and warm white strip only has two wires. Each 3 diodes can be cut.
5. The first picture below is the RGB set, the controller has 24 keys. The second picture below is the single color set, the controller has 10 keys.
The strip may have some defects such as falling off shrinkable tube, broken coil or wrinkled adhesive tape. These defects may occur during transportation, however, all of them don’t impact the function of this product. The strip can still work well even if it’s folded because it’s a flexible LED strip.
If the adhesive tape is not flat, you may use a hair drier to make it flat.
When testing the strip, please use a 12V 5A (or bigger) power adapter to test as below picture shows. To ensure an accurate and consistent test result, we don’t accept test with a computer power supply or switching power.
If you want to test the temperature, please spread out the strip when testing because folded strip is not good for heat dissipation.
1.Free shipping to most countries. (Except for few reomte countries).
2. For orders less than $7,seller will decide if he will ship packages without a tracking number or not.
3. The order address should be correct. If the address is wrong,buyer needs to cancel the order and place a new order.
4. It’s the buyer’s duty to clear cutoms and pay for import duties, taxes or charges, please pay attention to the tracking information closely and clear customs as soon as you can to avoid any delay in shipment.
5. Most packages will arrive in 60 days or much faster, however, delivery time may vary due to many factors, particularly in peak season of transportation. If you haven’t received the package before the protection time ends, please contact with us for help. Thank you.
1. If the products have some problem, please send a picture or video on youtube or on Aliexpress to show the problem. Seller will offer partial or full refund according to the proof provided by the buyer.
2. If the products has not been used and you want to return it, please send it back in 7 days or we will assume that the products have been used.
Q: How can I get a discount?
A: The prices showed in our store are the best price we could offer. It’s the cheapest price you can get. However, if your order quantity is more than 10pcs(total quantity for one order), you may contact us before payment, we can probably save some shipping cost for you.
For very big orders, of course we will offer some discount.
Please follow below process to get the discount.
1. Make an order first, do not pay immediately.
2. Leave us a message to tell us the quantity and shipping method you want.
3. We will change the amount for you as soon as possible.
4. Send the payment.
Q: What can I do if I haven’t received the parcel for a long time?
A: If the tracking information shows left China mainland or Hong Kong
but no information on your local post office website, the parcel now is on the way to your country, or arrived at your country but no updated information received from your local post office yet, please be patient to wait.
If the protection time is less than 10 days but you still haven’t got the parcel, please contact us, we will extend the protection time for you and try to find the reason for delay and try to solve and tell you the latest information we got.
Q: What’s the difference between 3528 RGB strip and 5050 RGB strip?
A: 3528 RGB strip has 100 red diodes, 100 green diodes and 100 blue diodes which can’t change color. You can choose to light on each color as you like.
5050 RGB strip has 300 diodes which can change color. The strip can change to red, green, blue, purple, etc, but it can’t show different colors at the same time.
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Name | Rating | Feedback |
---|
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
---|---|
Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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