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All our photos are taken from our real products, so buyers dont worry about the difference between photos and real items. However, there is unavoidable difference in the color due to the problem of photo taking technique, computer display, light, and environment and so on. So please take the real products as the standard. However.if you believe that the item received is in wrong color,please contact to see is a return or refund is possible.Please have kind prevail !
How to care Jewelry
shopping process
Packing
Shipping
1.All our packages are sent from POST air mail within 7 business days after receiving the payment.
2.Shipment normally takes within 20-60 business days to arrive. Exact delivery days varies by different countries. Sometimes take a little longer , Due to Local dispatch or other reasons.it might goes more than 60 days, if you cannot get within 60 days since we ship out ,please email us.
3.We send to registered address that shows in Alibaba
4.We will send the item as “GIFT”
5.We do not bear any customs duty or tax.
6.If you have any other questions you need help with, please email us at any time. Please include ITEM NUMBER with your email.
7. We Ship to worldwide.
Customer Service
Beacause your satisfacition is our goal.Please dont leave any negative or netural feedback or open any dispute without communication.
We believe our communication will slove the problem for you.and it wont let you down.You know any negative or netural or dispute will hurt bothsides,and wont let the problem really
be sloved.
Please feel free to contact us at Due to the difference of time zone between China and your location, sometimes the reply to your message will be delayed with 6-10 hours.We respond to
messages Monday-Friday during regular business hours, and most messages are replied within
1-2 business days. Please be patient! Thank you!
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Name | Rating | Feedback |
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Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
3 - 7 days | ||
3 - 7 days | ||
5 - 14 days | ||
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.